FreeStyle Freedom Lite® System FAQs
How do I set the time?
To enter "Set-Up Mode," start with the meter off and no test strip
inserted. Press and firmly hold the "m" button until the SET display
screen appears. To move though the set-up screens, press the "m" button
to bring up the blinking "HOUR" display screen.
With the hour is blinking, press the "c" button until the correct
hour appears. If using the 12-hour time format, be sure to press the
"c" button until the correct choice between "AM" and
"PM" is seen.
Then press the "m" button to bring up the blinking "MINUTE"
display screen. With the minute blinking, press the "c" button until
the correct minute appears.
To exit set-up mode, press and hold the "m" button until the meter
turns off.
How do I set the Date?
To enter "Set-Up Mode," start with the meter off and no test strip
inserted. Press and firmly hold the "m" button until the SET display
screen appears. To move through the set-up screens, press the "m"
button.
With the "MONTH" display screen blinking, press the "c"
button until the correct month appears. Then press the "m" button to
move to the "DAY" setting. With the day blinking, press the "c"
button until the correct day appears. Then press the "m" button to move
to the "YEAR" setting. With the year blinking, press the "c"
button until the correct year appears.
Can I use alternative sites for testing with the FreeStyle Freedom Lite or FreeStyle Lite system?
Yes. Even though the FreeStyle Freedom Lite or FReeStyle Lite system allows
alternate site testing on the body — forearms, upper arms, hands, thighs and
calves — the fingertips are almost always the best option. When testing for
hypoglycemia (low blood sugar) or if you have hypoglycemic unawareness, we
recommend testing on the finger only.
What is the proper technique for obtaining a blood glucose sample using the FreeStyle Freedom Lite system?
To obtain an adequate sample, the following procedure is recommended:
- Wash the test site thoroughly with soap and water and then dry.
- To bring fresh blood to the surface of your testing site, rub the site
vigorously until you feel it getting warm.
- Use FreeStyle lancets.
- Avoid lancing areas with obvious veins or moles to avoid excess bleeding or
bruising.
- Place the cocked lancing device firmly against the skin, but do not press
into the skin. Pressing into the skin at this point may cause bruising or red
marks and can impede blood flow.
- With the lancing device pressed firmly against the skin, depress the
release button and do not lift up. Continue to hold the lancing device and
gradually increase pressure for several seconds.
- Lift the lancing device straight up; be careful not to smear the blood
sample.
- Bring the test strip to the sample at a slight angle and gently touch only
one edge of the test strip to the sample. Do not press the test strip against
the sample, scrape the blood or use the flat side of the test strip
- Wait until you hear the confirmation beep from the FreeStyle Freedom Lite
system, or see the moving arrows or moving lines on the display screen; this
means you have enough blood
- The test strip acts like a sponge and pulls up the blood into the edge of
the test strip
How can I get...
A log book?
You may request a log book at no charge by contacting our Customer Care
Centre at:
800 Town Centre Drive
Langhorne, PA
19047
1.888.519.6890
A lancing device?
We will gladly replace your broken or lost lancing device, free of charge.
To request a replacement, please call Customer Service, toll-free at
1.888.519.6890
CR2032 Batteries?
The FreeStyle Freedom Lite system uses what is commonly referred to as a
CR2032 "coin cell" battery, which is commonly available at grocery
stores, drugstores, and electronics retailers.
What is control solution and when should I use it?
Control solution is a red liquid that contains a fixed amount of glucose. It
is not blood. Control solution has three important uses:
- To practice testing, without having to use blood.
- To insure that your meter and test strips are working together
properly.
- To check that you are following the correct testing procedure.
It is recommended that you perform a control solution test:
- When you first get your meter, before doing a blood glucose test.
- When you open and begin using a new vial of test strips.
- When you suspect that your meter or test strips are not working
properly.
- When you think your test results are not accurate, or if your test results
are not consistent with how you feel.
- When your meter is dropped, damaged or exposed to liquids.
- When your health care provider advises you to do so.
- For future reference, please see your
FreeStyle Freedom Lite system owner's booklet
How do I perform a control solution test?
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Gently touch only one edge of the test strip to the control solution. Apply
the control solution to the test strip edge next to one of the dark colored
half-circles. If the sound prompt is on, your meter will beep when the test
strip is full. Once the sample is finished processing, your meter will beep
twice and the result will appear on the display screen.
To mark the result as a control solution result, press and hold the
"c" button for 2 seconds. Wait for the meter to display the control
solution symbol  at the top of the
display screen and the date and time on the bottom of the display screen.
Pressing the "m" button for 2 seconds will save the test result and
allow you to enter the meter’s memory.
Compare your control solution test results to the range printed on your test
strip vial label. Your control solution results should fall within the range
printed on the side of your test strip vial. If your test results continue to
fall outside the range printed on the test strip vial, call Customer Service at
(888) 519-6890.
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Can I erase test results from the memory of my meter?
It is not possible to erase or delete test results from the memory of the
meter. Most meters are designed this way, as the test results in the memory of
a meter are often used by health care providers, as key information for
evaluation and treatment. The test results will eventually “roll out” of the
memory, in the order that they were entered, once the meter memory has reached
its capacity of 400 results.
Does the FreeStyle Freedom Lite system have data management capabilities?
Yes, the FreeStyle Freedom Lite meter has a data port that enables you to
download your blood glucose test results to a PC using a data cable and a
compatible data management system.
Where can I purchase the FreeStyle Freedom Lite system?
The FreeStyle Freedom Lite system is available at most pharmacies and
locations where diabetes products are sold.